Your event data, protected by design.
BanquetAssist holds your BEOs, guest information, and event history. Here’s how we keep it safe, and yours.
Encrypted in transit and at rest
All traffic is TLS 1.2+. Database storage is encrypted at rest by Supabase using AES-256.
- ·HTTPS-only, no plaintext routes
- ·Encrypted database storage
- ·Encrypted file uploads
Role-based access
Six roles, scoped per organization and per venue. Every read and write is checked against your role.
- ·Owner · Admin · Manager · Staff · Client · Viewer
- ·Per-venue scoping for multi-property teams
- ·Permissions enforced server-side
Tenant isolation
Your organization’s data is isolated from every other customer’s. Row-level security and scoped queries. No cross-tenant access, ever.
- ·Row-level security policies
- ·Organization + venue scoping
- ·Audit log for sensitive admin actions
You own your data
Your event records, BEOs, recaps, and guest data are yours. Ask and we’ll hand you a full export. We don’t hold your data hostage.
- ·Full data export on request
- ·Account deletion on request
- ·No data sold or shared with third parties
Backups & uptime
Automated daily backups managed by Supabase. We monitor uptime and respond fast to incidents.
- ·Daily encrypted backups
- ·Point-in-time recovery available
- ·Status updates by email when needed
Privacy & terms
Plain-English Privacy Policy and Terms of Service. Read them. They’re short, and we mean what we say.
- ·CCPA-aware
- ·Children’s privacy: not a service for under-13
- ·Data retention you can ask about
Have a security question?
We’re happy to talk through specifics for your hotel or venue’s compliance review. Most questions get answered within one business day.