Skip to main content
Execute

Guests ask. Your team knows in seconds.

A guest scans a QR code and the request reaches your team in seconds — tagged to the table, logged, tracked, and never lost to a radio call.

Get started

Personal onboarding included. We reply within one business day.

60 days free, then $149 per venue/month · No credit card required

Inside the mobile app

Give each request a place to be followed up.

Guests submit requests through a QR link. Staff see the request, its room, event, and status in the mobile app.

Branded QR codes

Guests scan with their phone camera to make a request and track its status. No app, no login.

Instant request alerts

The moment a guest submits, the request — tagged with the table and type — reaches your event team in seconds.

The host link

One private link for the person who booked: their schedule, menu, contacts, directions, and a message line to your team during the event. Afterwards, the same page asks how it went. No app, no login.

Patterns become prevention

When the same request keeps coming from the same room across events, the system turns it into a Venue Memory note — so next time you staff for it before it happens.

Mobile service requests screen showing an open high-chair request for Table 12 in the Grand Ballroom, with two completed requests collapsed below.
Actual app screen · Example event · View full size (opens in a new tab)
Event Chat

Hosts message your team without an app.

Send a chat link in the confirmation email. The host clicks, types their name, and they’re talking to your team. No install, no login, nothing to remember at 4 PM on the day-of.

Token-based join
One link per event. Expires after the event ends.
Threaded with the timeline
Conversations land alongside service requests. Nothing falls through.
Read receipts & presence
Hosts see when staff are online. No more wondering if the message landed.
Example scenario

The annual gala, Table 14.

Without BanquetAssist
  • Guest at Table 14 flags a server. The server is assigned to Tables 20–30 and doesn't notice
  • Guest walks to the bar to ask for help and misses the toast
  • Three tables request more water within ten minutes. No one connects the pattern
  • The same problem happens at next year's gala because no one documented it
With BanquetAssist
  • Guest scans the QR at Table 14; the request — table and type — reaches the event team in seconds
  • The event host messages the team through a shared chat link and gets a response in seconds
  • Every Zone B request lands on the manager's dashboard, logged and timed — nothing lost to a radio call
  • Next year's gala prep surfaces a Venue Memory note: "Add beverage staff to Zone B at peak"

Give your guests a direct line to your team.

Set up QR requests and event chat for your venue in minutes. No app required.

60 days free, then $149 per venue/month

Personal onboarding included. We reply within one business day.

Get started